If you have an issue regarding any of your dealings with Finisterre Capital LLP (the “Firm”), you may write to our compliance department, or you can telephone or email the Firm. The relevant contact details are:
- Postal Address: Finisterre Capital LLP, 10 New Burlington Street, London W1S 3BE; Attention: Compliance
- Telephone: +44 (0) 20 3206 6910
- Email us via secure form
Your compliant will be handled in accordance with the Firm’s internal complaints procedure.
Investors classified as eligible complainants in accordance with the Financial Conduct Authority’s rules (“Eligible Complainants”) may obtain a copy of the Firm’s complaints procedure by contacting the compliance department.
Financial Ombudsman Service
If an Eligible Complainant is dissatisfied with the Firm’s response, in certain circumstances they may refer the case directly to the Financial Ombudsman Service.
- Postal Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
- Telephone: 0800 023 4 567
- Email : firstname.lastname@example.org
- Website: www.financial-ombudsman.org.uk